The difference between ordinary and extraordinary is that little "extra" ~ Jimmy Johnson
"Dear Dr. Morris: Last Friday night I was in the stands for the Chalmette vs Jesuit baseball game when the baseball hit the Chalmette High catcher in the mouth, knocking out his front tooth. I saw you run onto the field to give him your immediate medical assistance and work with a dentist's assistant, who was present at the game, to make sure that the player had an appointment within thirty minutes with a local dentist.
It would be easy for you to just remain in the stands and let much less qualified people handle the situation. I also understand that the next day you followed up on his condition and offered your expertise to his parents.
Although you didn't notice me, I stood close by and watched you carefully insert the tooth and make sure that the player was going to be seen that night.
I want to thank you for caring enough to help out one of our players, who you do not know, when he was in need. In a world where kindness is sometimes forgotten, I thank you for showing that there are still people who are kind and caring."
— Sincerely, Wayne
"Dear Dr. Morris, wanted to write you a note concerning Dr. Grace Coburn. She performed my root canal on July 13, 2020 and I must say what a fabulous job she did! I was a little concerned seeing how young she is, to my mistake! She was very thorough in explaining the procedure and possible complications. Dr. Coburn was very gentle, caring and she put me very much at ease. The following day it was as if I never had any work done! I feel she has a very bright future in front of her and I will recommend her to everyone I come in contact with. She is a fabulous addition to your practice and you should be proud to have her on board with you!" — Susan
“Thank you so much for taking such great care of me! My tooth feels great! You all were just wonderful. Your office is beautiful. Your staff is efficient and pleasant. Now I know why all our patients return to our office raving about the excellent care they received in your office. Thanks again! Another happy patient!!”
“I just wanted to say ‘thanks’ for the wonderful service received last week. I greatly appreciated being taken as a new patient so quickly. I finally felt well-informed, and knowledge is a powerful thing! I will refer you to anyone who may ask for such a reference and I conveyed my good experience to [my dentist] and her staff too.”
— Sincerely, Anne
“Mere words cannot express my appreciation for how you treated me with my root canal recently. Both you and your staff are to be commended for your professionalism, as well as kindness (and gentleness). I have worked in medicine for many years and seldom have found an office which is as professional, attentive, and caring as yours!”
— Sincerely, Scott
It was so nice to meet you this week as well as having you treat my root canal. I have to tell you that I had not one moment of pain, but rather a feeling that you had worked on my tooth. Hats off to you, as I will seek you out again wherever I live in order to have such a pleasant experience. I certainly have touted you to my cohorts on my job. Thanks again for your extraordinary service.”
— Sincerely, Sue
“Thank you for making me smile again. I put off having a root canal done as I was too scared! Well, the procedure was easier than having a cavity filled and I can now chew on that side again! Thanks for everything.”
“I wanted to thank you and your wonderful staff for your excellent care of me during my recent dental emergency. I have been to many dental offices, and I must say I was impressed. From the first call to the personal follow-up phone call, you and your staff expressed the care and concern I could only hope for when visiting a dental office. Your technique was excellent and your touch was gentle. If I must say, you made having a root canal easy. I thank you once again for your care and look forward to the opportunity to refer others to your office.”
— Sincerely, Dr. Patrick
“I just want to tell you, thank you for being so patient with me the other day. I walked into your office quite scared and nervous; however, you reassured me that everything would be okay. Thank you so much. I am pain-free and it feels great.”
— Sincerely, Brae
“Thank you so much for your caring attitude regarding my first root canal. You and your staff truly made me feel comfortable about the situation. Your before-during-and-after method of patient care is the best I have seen in many years. God bless you.”
“I really appreciated your care during my recent dental treatment. You and your staff made my experience very comfortable. I have had more discomfort from removing a splinter than I had with the dental procedure. The phone call and letter follow-up was greatly appreciated. The little personal touch sure went a long way. I would recommend your services to anyone, anytime. Again, thanks for everything. Yours truly,”
“I just wanted to thank you once again for all the help and compassion we received from you on May 16 when [my son] fell at school. He is doing well and is currently at Camp Abbey. Don’t worry — he is being very careful! Again, thank you all so much for your kindness. I can only imagine how frazzled I appeared, but I felt so much better when I left. We’ll be seeing you again!”
“Thank you for making my root canal as pleasant an experience as possible. I’m truly grateful, being the biggest nervous ninny that I am. Thanks again. Yours,”
“I wanted to drop you a line to thank you for being so professional and kind during my root canal procedure. You actually made the experience almost pleasant! I really enjoyed talking with you and sharing stories of our family and our professions. Thanks again for everything. You are such a nice guy and a wonderful endodontist! I hope the rest of the year is a happy and healthy one for you, your family, and friends. Thank you for taking such good care of me!”
“Thanks so much for saving my tooth and my sanity. I am eternally grateful!”
“Thank you for making my root canal a pleasant experience. I was dreading the procedure, but found you to be gentle, accommodating, and pain-free! I wholeheartedly recommend you to anyone needing a root canal (or a few!). Thanks again for everything.”
“Many thanks to you and your staff. I appreciate your time and patience in reworking my root canal procedure. You’re the best! Gratefully,”
“Thanks for the follow-ups. For the first time in years, I can actually eat an apple and ice cream all in the same place, and not make anything but a satisfied face. I didn’t remember until now what painless eating was all about. Thanks for your expertise.”
“Thank you so much for your courtesy and excellent care. After my root canal procedure, I had no pain or swelling and I have been singing your praises to my husband and [general dentist]. Thanks again.”
— Sincerely, Rita
“I wanted to let you know what it means to have been treated so expertly and kindly. I’m sure I speak for all of your patients: being out of pain is heaven! Thank you so much.”
“My tooth is completely pain-free now, and you cannot imagine how much I appreciate your kindness and excellent dentistry. Keep up the good work that you are doing. I will continue to refer patients to your practice on a regular basis.”
— Sincerely, Gene
“Please accept my sincere thanks for the wonderful care and treatment I received from you and your delightful staff. I appreciate everything you did to allow me to make this trip over to Japan to visit my daughter! Arigato Gozaimasu — thanks very much.”
“Thank you so much for the kind and gifted care you took of my daughter for her recent root canal work. She will not be telling people that it was a horrible experience, because she did not have a bad experience. She recovered very well and easily. And how kind of you to call our home to check on her! She felt good about that — and when you offered your lap for her to throw up on if she needed to during the procedure! She’s telling that story to her friends. And if you could have seen her ear-to-ear smile when she left [her orthodontist’s] office on her next visit because she doesn’t have pain! And she drinks cold water now, etc., etc. Thank you!”
“I want to thank you for the pleasant surprise of getting a phone call from you inquiring about my root canal procedure…. You have done a great deal to make your office and surroundings a joy to visit…. You and all your staff were very professional. Your dental assistant was very kind and a great comfort to me. In show business they always say leave them laughing. There is an old saying I saw in the Times Picayune years ago. ‘The best way to sum up life is by saying— Life is one continual task to keep money coming in and teeth and hair from coming out.’ Thanks for a comfortable root canal. Sincerely and best regards to all.”
“I wanted to thank you for the pain-ending and problem-solving retreatment in July. You were nothing but courteous and professional throughout the entire process, and I really appreciate it. Though I hope I won’t be back anytime soon, I will certainly recommend you if and when the opportunity presents itself. Best regards.”
“I am writing to thank you very much for the kind and caring way you treated me during my recent office visits. I greatly appreciate the time you took to explain everything to me and the compassion you showed toward me. I am very happy to recommend your office to anyone I know. Many, many thanks again.”
— Sincerely felt, Marlene
“Hello. I had my root canal this morning, and let me just say it was easier than having a cavity taken care of. Your staff was great! I felt that you truly were concerned with my comfort and tried to make the experience a good one. Everything was explained in detail so I was aware of what would happen before we began. Particularly any anxiety was lessened by knowing I could have a ‘break’ if I needed one, which I did not. Just knowing that was available was enough. If one has to have it done, I would certainly recommend your office. My thanks!”
“Please accept my sincere thanks for making my root canal a positive experience! You and your staff are so kind and professional — I am most appreciative.”
— Regards, Donna
“Thank you so much for taking care of my tooth! You and your staff were awesome! I felt very comfortable the whole time, and I really appreciate you seeing me so quickly! =) Thanks.”
We’d love to hear about your experience! If you’d like to share some kind words please let us know.
Thank you so much for taking such great care of me! My tooth feels great! You all were just wonderful. Your office is beautiful. Your staff is efficient and pleasant. Now I know why all our patients return to our office raving about the excellent care they received in your office. Thanks again! Another happy patient!
Thank you for making me smile again. I put off having a root canal done as I was too scared! Well, the procedure was easier than having a cavity filled and I can now chew on that side again! Thanks for everything.
I just want to tell you, thank you for being so patient with me the other day. I walked into your office quite scared and nervous; however, you reassured me that everything would be okay. Thank you so much. I am pain-free and it feels great.